Privacy Policy

Effective 9 May 2025 — Empra Labs Ltd

Empra Labs (“we”, “our”, “us”) provides Sales-Development-as-a-Service to B2B companies. Your privacy matters to us, and this policy explains—briefly—what we collect, why, and how we handle it.

1. Information Collection

Personal information
We collect business-related details when you:

  • visit or contact us through empralabs.com;

  • download content, book a demo, sign a contract or otherwise interact with our services;

  • appear on public websites or GDPR-compliant data lists used for B2B outreach.

Typical fields: name, job title, company, work email, phone, meeting notes.

Non-personal / technical information
Whenever you browse our site we record device type, browser, IP address, pages viewed and similar analytics data through cookies or pixels.

2. How We Use Your Information

  • Provide and improve services — build prospect lists, run outreach, schedule meetings, refine our platform.

  • Personalise your experience — tailor content or emails to what’s relevant.

  • Communications — send confirmations, reports, newsletters or marketing you can opt out of anytime.

  • Security & compliance — detect fraud, enforce contracts, satisfy legal or regulatory duties.

3. Protection of Information

Data is stored on secure servers with TLS encryption in transit, role-based access, MFA and regular security testing. Payment data (if ever collected) is processed only by PCI-DSS-compliant providers.

4. Disclosure of Information

We never sell your data. We share it only with:

  1. Clients who engaged us to contact you.

  2. Trusted processors (email, CRM, analytics) bound by strict confidentiality.

  3. Authorities or parties where the law, a court order or the protection of rights requires it.

5. Third-Party Links

Our site may link to external pages. Their privacy practices are outside our control; please review their policies individually.

6. Legal Compliance & International Transfers

We follow the UK GDPR / EU GDPR. Where data leaves the UK/EEA we rely on adequacy decisions or Standard Contractual Clauses plus additional safeguards.

7. Changes to This Policy

Updates will appear on this page and, where significant, we will notify you by email. Last updated: 9 May 2025.

8. Contact Us

Questions or rights requests? Email hugo@empra.io or write to:
CEO, 14 Grays Inn Rd, London WC1X 8HN, United Kingdom

Thank you for trusting Empra Labs with your information.